Ludington Auto Repair

Great customer service. I was a new customer and they made me feel important and valued. Thank you for the wonderful service. You now have a new regular customer.

Being new to the area I had heard that Mick's is a reputable, professional and honest auto repair facility that the locals frequent. I had to schedule a few days ahead for a non emergency service and I even dropped off my vehicle three days in advance as I needed it the afternoon of my actual appointment for a 200 mile roundtrip. I had asked them about working it in and they said they might be able to do that. Though they didn't do the service early (likely because they are busy and high in demand) they did manage to look at it late in the afternoon the day prior and give me thorough estimates with pictures online with a link via text. The mechanic gave it a very thorough checkup that I was impressed with as he found a couple of safety issues and he also gave separate estimates on those items which I could approve or disapprove online. As I was new to the facility and I needed the truck I only approved the work I had requested. I called them and told them just before closing I'd be needing the vehicle back as I needed to leave town just after noon on my appointment day. Well they got it in as soon as they opened and had the repair done by 10:00 A.M. They even came in $80 under estimate as there were a couple parts in the parts box package that I didn't require. That kind of thing has been a rarity in my 50 years of taking vehicles in for repair. The vehicle ran like a charm and I called them right away to schedule another appointment for some of the other work I needed done on the vehicle. I strongly recommend this facility, but you may want to call ahead.

Went above and Beyond. more than fair in pricing. Thank you again for helping us out getting our truck back on the road when we are out of town.

Amazing, got me right in. Good pricing

I have used them a few times and very happy with their service! They get you in a reasonable amount of time and they don't try to take advantage of you. Everyone I've dealt with has also been very pleasant

Steve's customer service at Mick's Trucks Automotive is truly exceptional. From the moment you walk in, you're greeted with a warm and friendly demeanor that instantly puts you at ease. Steve goes above and beyond to ensure that every customer's needs are met, taking the time to listen attentively and provide personalized assistance. His genuine care for Mick's Trucks Automotive shines through in every interaction, making customers feel valued and appreciated. Whether it's answering questions, offering advice, or resolving issues, Steve's dedication to exceptional service sets a high standard for others to follow. If you're looking for outstanding customer service, look no further than Steve at Mick's Trucks Automotive.

(Translated by Google) I promise service (Original) Promt service